Privacy Notice

Last updated: September 9, 2026.

1. Data Controller

Ivan Guerrero, persona física que opera bajo el nombre comercial CompuFixGurú, es responsable del tratamiento de los datos personales recabados mediante este sitio, sus canales de atención, pedidos, cotizaciones y servicios. Domicilio: Acoxpa 53, Villa Coapa, Tlalpan, Ciudad de México, México.

2. Personal Data We May Process

Depending on our relationship with a user or customer, we may process identification and contact details; account data; billing and delivery information; tax details needed for invoices; order, quotation and support history; technical information about equipment or licenses; and browsing, device and security information generated when using this site.

We do not request bank passwords, PINs or complete authentication codes. Card payments may be processed by specialized providers, and CompuFixGuru does not need to store full card numbers to operate the store.

3. Primary Purposes

We may use data to identify customers; create and manage accounts; prepare quotations; process orders and payments; deliver physical or digital products; manage licenses; provide technical support; handle warranties, returns and invoicing; follow up on projects; prevent fraud and misuse; secure the site; and meet legal, tax or contractual obligations.

4. Secondary Purposes

Where applicable and permitted, we may use contact information for commercial communications, satisfaction follow-up, news, promotions or information about related products and services. Individuals may request to stop receiving these messages without affecting services already contracted.

5. Service Providers and Data Disclosures

Operating our services may require sharing strictly necessary information with hosting, email, payment, logistics, electronic invoicing, manufacturing, wholesale, support, warranty, security or technology infrastructure providers. Each disclosure is limited to its relevant purpose and applicable legal requirements.

Where an operation requires sending information to a manufacturer or supplier to register a license, validate a warranty or deliver a digital product, we will seek to inform the customer as part of the relevant commercial process.

6. Cookies and Similar Technologies

The site may use technical, session, preference, security, cart, and analytics cookies. Some are necessary for WooCommerce and account features to work correctly. See the Cookie Policy for information about categories, purposes, and management options.

7. Security

CompuFixGuru will apply reasonable administrative, technical and organizational measures to protect information against loss, alteration, unauthorized access or improper processing, considering the nature of the data and the risks of the service.

8. Data Subject Rights

Data subjects may exercise their applicable rights of access, rectification, cancellation or objection regarding the processing of their data, as well as request information about processing or revoke consent where legally applicable.

Requests must allow us to identify the data subject, clearly describe the right they wish to exercise and provide the information reasonably needed to locate the relevant data.

9. Privacy Contact

Privacy requests may be sent to contacto@compufixguru.com or started through the Contact. The privacy contact channel is the email address shown above, and the data controller address is Acoxpa 53, Villa Coapa, Tlalpan, Mexico City, Mexico.

10. Data Retention

Data will be retained as long as necessary for the stated purposes, contractual relationships, warranties or claims, legal and tax obligations, security and applicable liabilities. Afterwards, the data may be deleted, anonymized or restricted as appropriate.

11. Changes to This Notice

This notice may be updated when processes, services, suppliers, technologies or legal requirements change. The current version will be published at this address and show its last update date.